I have always loved Chinese food. When, ney was here, we would always go to Binondo to eat some Chinese food. When we’re at the mall, aside from the Jollibee, KFC and McDonald, we always love to it at Chowking. Chowking has a lot of food to offer. But in spite of the food choices, I believe that the quality and the cleanliness of food should matters.
Chowking like other food chains, have different branches in the Philippines. Different branches, have their own manager and people who maintains the quality of food they serve and the customer service they offer to the customers.
In this article I do not want brand bash, Chowking. But I would want to get the owners attention, that whether a certain branch is just a franchise or a company run, the store still holds the name, Chowking.
About two weeks ago, Ate Ness told me her story about her Chowking experience. Like me one of her favorite food shops is Chowking. She was very disappointed when she and her brother Renee, dined at Chowking in Hidalgo St. in Quiapo Manila. She said that they ordered for a noodle soup and was dismayed when she found cockroach eggs from her food. Eewwww!!! She was served with another one, but she didn’t take it anymore. She was not sure, whether the staff took the cockroach eggs only but it was still the same soup.
Another bad experience she had with Chowking was in their branch in SM Taytay. She said that the staff served them with soft drinks with floating fly. 
I had my own bad experience with Chowking. This happened in Chowking Eastwood City branch. I ordered for my favorite soup noodles. I was eating with my colleague Judy. When the food was served, I found a fly hidden within the noodles. I called one of the waiters’ attentions and showed them what I found. The store manager went to us and apologized for what happened. My food was replaced and to my dismay, I found a small fly floating near the soup’s veggie. My friend got up and went to the store’s kitchen. She asked them to show her how to prepare the noodles they serve. Finally, I was able to eat a good one.
Well, I believe that not all Chowking branches are like the ones I have mentioned. In fairness to Chowking, so far, their branch at Robinson’s Galleria in Ortigas is the best branch I have dined in.
My intention in this post is to call the attention of the big bosses of the store managers of Chowking in Hidalgo in Quiapo, in SM Taytay and in Eastwood City. Not all people will understand that incidents like these, happened in certain Chowking branch only. Not all people who would know about these things, may not stereotype Chowking.
I still love to eat at Chowking that’s why I believe that certain actions are needed to address these things.
Ciao! 
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